Google reCAPTCHA Feature / Block Inquiry Form Spamming (outdated)


Setup and enable your Google reCAPTCHA if you would like to increase security on your site and cut down on spam being sent through your site's forms.  The steps for setting up reCAPTCHA is a three-step process:

  1. Creating your Google reCAPTCHA account
  2. Adding your credentials to WSM
  3. Adding it to your forms

Prep:  This is an easy step by step process that takes about 15 minutes.  You will want to have three windows open- one with

these instructions so that you can refer back and forth for ease, your WSM dashboard, and your google account.

Step 1: Must be completed by the site owner: Setting up reCAPTCHA account

  1. Go to,, note you are required to have a Google user account in order to complete this setup. If you do not currently have a Google account, you can set one up Here.
  2. Once you have a Google Account, return to the Google reCAPTCHA setup to link the account
  3. There are 3 sections to complete: Label, Domains, and Owners.
    1. Label - is used to put a quick title for the site you are adding
    2. Choose the type of reCAPTCHA V2, select reCAPTCHA V2 (Validate users with the "I'm not a robot" checkbox)
    3. Domains - enter the domain of the website you are adding reCAPTCHA too (for example,'
    4. Owners - enter your email address as the owner of the site. You can include multiple email address as an owner if needed.  (If there is no field for owners, it should automatically use the email that you used to sign into google. Just continue to next step.)
  4. Click the REGISTER button to complete setup. You will then be directed to a page that displays your ReCaptcha Site Key & ReCaptcha Secret. You will need this information in the steps below "Add your Credentials to WSM".

Step 2: Must be completed by the site owner: Add your Credentials to WSM

  1. Log into the backend of your WSM site
  2. Hover over System
  3. Click Configuration
  4. Click the "General" tab
  5. From your Google screen in Step 4 above:
    1. copy the SITE KEY paste into WSM in the ReCaptcha Site Key field
    2. copy the SECRET KEY paste it into the ReCaptcha Secret Key field
  6. Click Save Changes button
  7. Please note this does not add reCAPTCHA to your Inquiry Forms yet - it only enables the feature to be use. Continue to the next section for instructions on how to add it to a form

Step 3: WSM can assist with adding if you need help: Adding reCAPTCHA to an Inquiry Form in WSM.

  1. Log into the backend of your WSM site
  2. Hover on Content
  3. Click Inquiry Forms
  4. Click to edit an existing form or you can add a new Inquiry form
  5. In the Fields/Section area, click on the button "Add New Field/Section"
  6. In the new field section click the TYPE field to find the "reCAPTCHA" option in the drop-down menu
  7. You can arrange the position of the reCAPTCHA field/section by dragging it up or down and control where it appears on the front end of your website. Typically, the most optimal position for a better user experience would be placed just above the "Submit" button.  However, it can be placed anywhere in the order if desired
  8. Once you have the form and reCAPTCHA section completed click Save Changes button
  9. Lastly, visit the form on the front end of your website.  Make an inquiry as if you are a customer. The form will pop up with the new reCAPTCHA filter.  Make sure you like the placement and reCAPTCHA positioning. If not, go back to your WSM Inquiry Form edit page and relocate the reCAPTCHA field, saving changes as you go, until you are satisfied.

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