Spam Filter

Q:  How do I change the Spam settings on my email account?

A:  Email and spam settings are maintained through a program called H-Sphere.

Here are the instructions for logging in and changing your spam settings:

  1. Go to:
  2. Type in your Username and Password
  3. Once logged in, click on the Email icon on the dashboard screen to be taken to the list of the current email accounts
  4. For the email account you would like to edit, click the 2nd AntiSpam Preferences icon to the right of the Mailbox icon
  5. Spam Check Level: apply the restriction settings you would like for the email account
  6. Spam Processing: Apply where you would like the spam emails to be sent to (Be aware that certain settings can capture legitimate emails that are not Spam)
  7. Click Submit